Are you struggling to keep on top of orders from your online store?

Are you spending too much on postage each month to deliver products to your customers?

Do you find yourself thinking, ‘surely there’s an easier way’?

You need an ecommerce fulfilment company.

What is Ecommerce fulfilment?

Essentially, ecommerce fulfilment companies take all the hassle from customer orders off your hands. They’ll be in charge of storing your stock, picking products for your orders, packing and shipping them to your customers.

In the online world, customers are always looking for the best deal with the quickest delivery. And most of the time, they’re expecting that delivery to be free.

None of this is particularly difficult to keep on top of when you’re just starting out. A few orders a week are easy to neatly pack and process at the local post office. However, the fast-paced online market doesn’t stay calm for too long, and you’ll quickly find that those few orders a week become a few orders a day (especially with a killer marketing strategy).

So while in those early days, you took extra care to parcel orders in tissue paper with personalized notes for each customer, when things pick up the pace, it can be much harder to maintain that high-quality service without a little help.

Which is where ecommerce fulfilment comes in.

Ecommerce fulfilment is done through third-party logistic companies, giving you the freedom to focus on providing high-quality customer service, incredible products, and even better experiences to your customers.

How does ecommerce fulfilment work?

To start the process, you’ll first need to send stock to your logistics team, so they can store it in their central warehouse, where all the picking and packing will be done.

Then, when someone places an order on your site, this will be picked up by the fulfilment centre, packed, and delivered to your customer with very little input from yourself.

The process is very similar to drop shipping.

The benefits of third-party fulfilment

There are several benefits to using a third party for your fulfilment processes.

To start, you’ll have much more time to focus on growing your business rather than staying couped up processing orders for your current customers.

Another benefit is cost. While it might seem like an extra cost to outsource fulfilment, these companies often have their own courier contracts – meaning you might find their delivery costs are much cheaper than what couriers or the post office can offer you.

In terms of overhead costs, warehouse rent and insurance don’t come cheap. By using a third-party company, you remove this overhead cost, as well as the risks of theft or damage to your stock. This ultimately means you could run your business from a much smaller premises; which will likely cost a lot less in rent.

As the team will be solely focused on getting every order right, there’s much less chance of things going wrong. Meaning you can enjoy a better night’s sleep without worry.

So, whether you’re just getting to grips with your busy business schedule or you’re a well-established brand looking to reduce your costs, e-commerce fulfillment companies can help you streamline your processes and grow your business.